What a plastic surgery front desk / patient concierge does
A plastic surgery virtual front desk and patient concierge runs the inbound phones and online inquiries, qualifies cosmetic leads, books consults, manages the cancellation waitlist, and handles new patient intake with the high-touch experience aesthetic patients expect. For a busy plastic surgery office, this role lifts both inbound conversion and the online reputation that drives new patient flow.
Why Plastic Surgery practices choose Staffing For Doctors
- Dedicated, full-time front desk / patient concierge, not a shared pool
- Plastic Surgery-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead
Other plastic surgery roles we staff
Build a complete remote team for your plastic surgery practice.
Consult Conversion Specialist
A plastic surgery consult conversion specialist runs the post-consult outreach that turns interested patients into booked surgical cases - same-day follow-up, financing options walk-through (CareCredit, PatientFi, Alphaeon), deposit collection, surgical date booking, and pre-op packet delivery. For aesthetic practices, consult-to-conversion rate is the single biggest driver of monthly OR revenue, and a dedicated conversion specialist routinely lifts conversion by 20–40%.
Learn morePlastic Surgery Virtual Medical Assistant
A plastic surgery virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of a plastic surgery practice - scheduling cosmetic and reconstructive consults, surgical bookings, post-op visits, and follow-up touches inside Nextech, PatientNow, ModMed, Symplast, or your reconstructive EHR. They route inbound inquiries from the website, social, and phone, qualify cosmetic leads, and book the consult in the warmth a high-touch aesthetic practice requires.
Learn moreReconstructive Insurance Verification Specialist
A plastic surgery reconstructive insurance verification specialist runs eligibility and benefits for reconstructive cases - breast reconstruction, post-mastectomy, post-Mohs reconstruction, hand surgery, and trauma reconstruction. They confirm benefits, secure prior authorization, document the packet for the surgical coordinator, and protect the reconstructive revenue line that funds many practices alongside their cosmetic book.
Learn moreReputation & Review Coordinator
A plastic surgery reputation and review coordinator runs review request outreach to every post-op patient at the right healing milestone, monitors Google, RealSelf, and Yelp reviews, drafts response copy for the surgeon's approval, and keeps the practice's online reputation in shape. For aesthetic practices where 78% of new patients check reviews before booking, this role directly drives new consult volume.
Learn moreSurgical & OR Coordinator
A plastic surgery surgical and OR coordinator owns the surgical calendar across the in-office OR, ASC, and hospital partners - anesthesia clearance, medical clearance, lab work, photography, pre-op packet, and the day-of-surgery patient list. They reconcile cases with the ASC and hospital, coordinate with anesthesia, and run pre-op call outreach. For high-volume plastic surgery practices, this role keeps every OR day on time and full.
Learn moreWhat $14/hr really buys
What $14/hr includes by default
Other vendors quote a lower hourly rate, then bill these as add-ons. At Staffing For Doctors, the four things that actually drive clinical accuracy and accountability are bundled into the same $14/hr.
US-based account management
Every account has a US-based Customer Success Manager who owns escalations, weekly check-ins, and QA review — not a shared offshore inbox.
Specialty-matched pods
Your VA is trained inside a pod built around your specialty's EHR, payer mix, and workflows across 55+ specialties — not a generalist pulled from a healthcare queue.
Weekly QA scoring with client dashboard
Every placement is scored weekly against an accuracy and turnaround rubric, and you see those scores live in your dashboard — not a monthly summary email.
HIPAA infrastructure included
BAA, audited devices, AES-256 encryption, MFA, role-based access, and audit logs are part of every engagement at no extra charge — not a compliance package billed on top.
Frequently asked questions
About hiring a plastic surgery front desk / patient concierge from Staffing For Doctors.