Question 1

What is a virtual medical assistant?

Accepted Answer

A virtual medical assistant is a dedicated, remote team member trained for a specific medical office function - scribing, scheduling, prior authorizations, billing, claims, denials, records, and care coordination - who works inside your EHR during your hours. A Staffing For Doctors virtual medical assistant is specialty-trained, HIPAA-certified, full-time, and onboarded in 48 hours at a flat $14 per hour.

Question 2

What specialties do you cover?

Accepted Answer

Staffing For Doctors covers 55+ medical specialties and practice types, including primary care, cardiology, dermatology, OB-GYN, gastroenterology, orthopedics, neurology, oncology, optometry, med spa and aesthetics, behavioral health, dental, and veterinary. Every virtual assistant is matched into a specialty pod built around your specialty's EHR, payer mix, and workflows - not pulled from a generalist healthcare queue.

Question 3

How is Staffing For Doctors different from Hello Rache and MEDVA?

Accepted Answer

Staffing For Doctors is the medical staffing partner that bundles specialty-matched pods, a US-based Customer Success Manager on every account, weekly QA scoring tied to a client dashboard, and HIPAA infrastructure at a flat $14 per hour. Hello Rache lists $9.50/hr for generalist assistants (its pricing page advertises a dedicated assistant) without bundled US account management; MEDVA prices by custom quote (varying by role and security tier) and gates full HIPAA compliance behind its higher-priced security tiers. With Staffing For Doctors, the BAA, audited devices, encryption, and audit logs are included by default - not sold as add-ons.

Question 4

Is Staffing For Doctors HIPAA compliant?

Accepted Answer

Staffing For Doctors is HIPAA compliant by default on every engagement - we sign a Business Associate Agreement (BAA) with each practice, certify every assistant before day one, and run all work through encrypted devices with MFA, role-based access, and audit logs. HIPAA compliance is never a paid upgrade; it is built into the flat $14-per-hour rate.

Question 5

What is virtual medical staffing?

Accepted Answer

Virtual medical staffing is a hiring model where a practice fills clinical-support and administrative roles - scribes, receptionists, billers, prior-authorization specialists, care coordinators - with dedicated remote professionals instead of local hires. With Staffing For Doctors, virtual medical staffing means a specialty-trained, HIPAA-certified, full-time team member working inside your EHR during your hours at a flat $14 per hour.

Question 6

How does virtual medical staffing work?

Accepted Answer

Virtual medical staffing at Staffing For Doctors is a four-step process: a 20-minute discovery call to map your specialty, EHR, and workflows; a matched candidate delivered through the client dashboard within 24 hours; a live video interview before you commit; and a 48-hour onboarding that covers the contract, EHR access, and training kickoff. From first call to a working team member typically takes under a week.

Question 7

What roles can a virtual medical staffing company fill?

Accepted Answer

A virtual medical staffing company like Staffing For Doctors fills remote-ready roles across the front office, back office, and clinical support: medical receptionists, schedulers, medical scribes, prior-authorization specialists, billing and claims specialists, denial-management specialists, referral coordinators, records clerks, and patient care coordinators. Roles that require physical presence - drawing blood, rooming patients, in-person triage - stay in-house.

Question 8

Is virtual medical staffing safe and HIPAA compliant?

Accepted Answer

Virtual medical staffing is HIPAA compliant when the staffing partner signs a Business Associate Agreement, certifies every team member, and locks PHI inside your systems. Staffing For Doctors signs a BAA with every practice, HIPAA-certifies every assistant before day one, and runs all work through encrypted, audited devices with MFA and role-based access - PHI never leaves your EHR and is never stored locally.

Question 9

How much does virtual medical staffing cost compared to in-house staff?

Accepted Answer

Virtual medical staffing with Staffing For Doctors costs a flat $14 per hour for full-time, dedicated coverage - roughly $29,000 per year versus $50,000-$65,000+ all-in for an equivalent in-house US hire once payroll taxes, benefits, PTO, and recruiting are counted. Most practices save 60 to 70% per role with no setup fees or long-term contract.

Question 10

How quickly can I get a virtual assistant onboarded?

Accepted Answer

Virtual medical assistant onboarding is a 48-hour process that places a dedicated, specialty-trained team member live in your practice within two business days of contract signing. Specialty roles may take up to 5 business days for the perfect match.

Question 11

Do I sign a long-term contract?

Accepted Answer

A Staffing For Doctors engagement is a month-to-month agreement with a 30-day notice period that lets you scale or end coverage without locking into a long-term contract. We earn your business every month.

Question 12

Is there a minimum number of hours?

Accepted Answer

A Staffing For Doctors placement is a full-time, 40-hour-per-week engagement that gives your practice dedicated, exclusive coverage from a single team member. We don't offer shared or part-time arrangements - dedicated, full-time support is core to how we deliver results.

Question 13

Are your assistants HIPAA trained?

Accepted Answer

A Staffing For Doctors virtual medical assistant is HIPAA-certified before day one, signs an annual BAA, and works on encrypted devices with role-based access and audit logs. Every assistant completes mandatory HIPAA certification and annual refreshers, and we sign a Business Associate Agreement (BAA) with every practice.

Question 14

How do you handle PHI?

Accepted Answer

PHI handling at Staffing For Doctors is a closed-loop workflow that runs entirely inside your EHR through role-based access, encrypted devices, MFA, and audited workstations. We never store PHI locally.

Question 15

Are your operations 256-bit SSL encrypted?

Accepted Answer

Staffing For Doctors operations run on 256-bit SSL encryption that protects every Marketplace session, training system, and communication channel in transit and at rest. Our Marketplace, training systems, and communication platforms are all encrypted in transit and at rest.

Question 16

How much does a virtual medical assistant cost?

Accepted Answer

Staffing For Doctors pricing is a flat $14 per hour for full-time coverage that replaces a $30+/hour in-house hire. No setup fees, no minimums, no hidden charges.

Question 17

How does this compare to a US hire?

Accepted Answer

A Staffing For Doctors virtual hire is a flat-rate placement that costs 60 to 70% less than an equivalent in-house US employee once payroll taxes, benefits, PTO, and recruiting costs are factored in. Most practices save 60 to 70% versus an in-house hire.

Question 18

Can I scale up or down?

Accepted Answer

Scaling a Staffing For Doctors engagement is a 7-day-notice change that lets your practice add roles, adjust shifts, or change hours without rewriting the contract. Add roles, change shifts, or adjust hours with 7 days' notice.

Question 19

How does virtual medical assistant matching work?

Accepted Answer

Virtual medical assistant matching is a 20-minute discovery-call process that surfaces specialty-trained candidates from our pool based on your specialty, EHR, hours, and workflow. Your top candidate is sent through the client dashboard within 24 hours.

Question 20

Can I interview virtual assistants online before hiring?

Accepted Answer

An online interview with a Staffing For Doctors virtual medical assistant is a live video session scheduled through the client dashboard that lets you confirm fit before hiring. If the fit is not right, we send a new candidate at no charge - the interview-before-hire flow is built into every placement.

Question 21

How do I track virtual staff hours from the dashboard?

Accepted Answer

Hour tracking in the Staffing For Doctors client Marketplace is a real-time view that shows when your virtual medical assistant is online, what they are working on, and a weekly timesheet you approve before invoicing. You can see when your virtual medical assistant is online, what they worked on, and review weekly timesheets before they roll into an invoice.

Question 22

How do I pay invoices for my virtual medical staff?

Accepted Answer

Invoice payment in the Staffing For Doctors client dashboard is a one-click ACH or card transaction that draws from your approved-hours timesheet so billing closes itself each cycle. Every transaction is itemized and audit-ready.

Question 23

How do I select my team if I need multiple virtual assistants?

Accepted Answer

Multi-assistant team selection in the Staffing For Doctors dashboard is a side-by-side review flow that lets you accept multiple candidates, assign them to roles or locations, and manage every schedule from a single account. There is no extra fee to manage multiple staff in one Marketplace.

Question 24

How fast is onboarding once I select my virtual medical assistant?

Accepted Answer

Onboarding for a selected virtual medical assistant is a 48-hour process that runs end-to-end inside the dashboard. The dashboard runs the full flow - electronic contract, EHR access provisioning, training kickoff, and CSM introduction - so your new staff is live in two business days.

Question 25

Is the client dashboard HIPAA compliant?

Accepted Answer

The Staffing For Doctors client dashboard is a HIPAA-compliant Marketplace that runs on AES-256 encrypted infrastructure, requires MFA on every login, supports role-based access, and is covered by the BAA we sign with every practice.

Question 26

Can I request a replacement through the dashboard?

Accepted Answer

A dashboard replacement request is a one-click action built into the Staffing For Doctors platform that triggers a same-week replacement at no additional cost. We replace within the same week at no additional cost.

Question 27

What if my assistant isn't a good fit?

Accepted Answer

A Staffing For Doctors replacement is a same-week, no-charge swap that pairs your practice with a new specialty-trained candidate when the original placement is not the right fit. We also run weekly QA reviews to make sure your team is performing.

Question 28

Do my assistants take vacation?

Accepted Answer

Paid time off for a Staffing For Doctors virtual medical assistant is a covered, scheduled benefit that includes trained backup coverage so your practice is never left short-staffed.

Question 29

Who supervises my assistant?

Accepted Answer

Day-to-day supervision of a Staffing For Doctors virtual medical assistant is your responsibility as the practice, supported by a dedicated Customer Success Manager who handles ongoing performance reviews and escalations.

Question 30

Can a virtual assistant handle biologic prior authorizations for an allergy practice?

Accepted Answer

A biologic prior authorization specialist is an immunology virtual assistant trained on the prior auth packet requirements for Xolair, Dupixent, Nucala, Fasenra, Tezspire, Cinqair, IVIG, and SCIG across major commercial and Medicare payers.

Question 31

Do you support immunotherapy build-up scheduling and recall?

Accepted Answer

An immunotherapy build-up coordinator is a dedicated virtual assistant who manages weekly build-up visits, transitions patients to maintenance, and runs recall outreach for missed visits.

Question 32

Which allergy and immunology EHRs are your virtual assistants trained on?

Accepted Answer

An immunology virtual assistant is a remote staff member who works inside Modernizing Medicine, Epic, athenahealth, eClinicalWorks, NextGen, and DrChrono on day one. Other allergy practice management systems are trained before the placement's start date.

Question 33

How fast can I onboard an immunology virtual medical assistant?

Accepted Answer

Immunology virtual assistant onboarding is a 48-hour process that puts most placements live in your EHR after contract signing.

Question 34

What does a virtual medical assistant do for an anesthesiology practice?

Accepted Answer

An anesthesiology virtual medical assistant is a dedicated, full-time remote team member who handles scheduling, intake, insurance verification, prior authorization, patient follow-up, and EHR documentation for an anesthesiology practice. They work inside your EHR just like an in-house team member, trained on anesthesiology-specific workflows.

Question 35

How much does an anesthesiology virtual medical assistant cost?

Accepted Answer

An anesthesiology virtual medical assistant from Staffing For Doctors costs a flat $14 per hour for full-time coverage with no setup fee, no recruiting fee, and no benefits overhead. Most anesthesiology practices save $32,000 to $45,000 per year per assistant compared to an in-house US hire.

Question 36

Is an anesthesiology virtual medical assistant HIPAA compliant?

Accepted Answer

Every anesthesiology virtual medical assistant from Staffing For Doctors is HIPAA trained, signs a Business Associate Agreement (BAA), works on secure devices, uses encrypted communication channels, and is monitored by a dedicated Customer Success Manager to ensure ongoing compliance.

Question 37

How quickly can I get an anesthesiology virtual medical assistant?

Accepted Answer

Anesthesiology virtual medical assistant onboarding is a 48-hour process from contract signing to a dedicated, specialty-trained staff member live inside your practice. We send shortlisted candidates within 24 hours of your free consultation.

Question 38

What does a virtual medical assistant do for a cardiology practice?

Accepted Answer

A cardiology virtual medical assistant is a specialty-trained remote staff member who schedules echos, stress tests, and cath lab procedures, manages remote device monitoring (pacemakers, ICDs, loop recorders), submits prior authorizations for cardiac imaging, coordinates referrals, and handles patient follow-up calls - all inside your EHR.

Question 39

How much does a cardiology virtual assistant cost?

Accepted Answer

A cardiology virtual medical assistant costs a flat $14 per hour for full-time coverage that replaces a $30+/hour in-house hire. Most cardiology practices save $32,000–$45,000 per year per assistant versus a US in-house hire.

Question 40

Can a virtual assistant handle prior authorizations for cardiac imaging?

Accepted Answer

A cardiac prior auth specialist is a cardiology virtual assistant trained on the prior auth requirements for cardiac CT, cardiac MRI, PET stress, nuclear stress, and advanced devices. Practices typically see prior auth approval rates climb above 85% within 90 days.

Question 41

How quickly can I get a cardiology virtual assistant for my practice?

Accepted Answer

Cardiology virtual assistant onboarding is a 48-hour process that puts your placement live after contract signing. You receive shortlisted candidates within 24 hours of your free consultation.

Question 42

Are cardiology virtual assistants HIPAA compliant?

Accepted Answer

A cardiology virtual assistant is a HIPAA-trained remote staff member who signs a BAA, uses secure devices, and is supervised by a dedicated Customer Success Manager.

Question 43

What does a virtual chiropractic assistant do?

Accepted Answer

A chiropractic virtual assistant is a specialty-trained remote staff member who presents care plans, runs reactivation outreach to lapsed patients, verifies chiropractic insurance benefits and visit caps, coordinates personal injury and PIP cases, manages massage and rehab add-ons, and recovers no-shows - all inside ChiroTouch, Genesis, ChiroFusion, or Jane.

Question 44

How much does a chiropractic virtual assistant cost?

Accepted Answer

A chiropractic virtual assistant costs a flat $14 per hour for full-time coverage with no setup fee. Most chiropractic practices save $32,000–$45,000 per year per assistant versus a US in-house hire.

Question 45

Can a virtual assistant handle personal injury and PIP cases for chiropractic?

Accepted Answer

A PIP case coordinator is a chiropractic virtual assistant trained on attorney lien correspondence, PIP exhaust verification, IME coordination, and reduction request handling for personal injury cases.

Question 46

How quickly can I onboard a chiropractic virtual assistant?

Accepted Answer

Chiropractic virtual assistant onboarding is a 48-hour process that puts your placement live in your clinic after contract signing.

Question 47

Are chiropractic virtual assistants HIPAA compliant?

Accepted Answer

A chiropractic virtual assistant is a HIPAA-trained remote staff member who signs a BAA, uses secure encrypted devices, and is supervised by a Customer Success Manager.

Question 48

Can a virtual receptionist for chiropractic handle inbound new-patient calls?

Accepted Answer

A virtual receptionist for a chiropractic clinic is a remote front-desk staff member trained on the new-patient script, intake forms, insurance verification handoff, and same-day scheduling for adjustments and rehab visits. You will see new-patient inquiry-to-first-visit conversion lift within 30 days when calls are answered live instead of going to voicemail.

Question 49

Can a chiropractic virtual medical assistant handle insurance billing and notes?

Accepted Answer

A chiropractic billing specialist is a virtual medical assistant trained on chiropractic CPT coding (98940-98943), modifier 25, medical-necessity documentation for Medicare, and PIP / workers' comp claims. You will get a remote biller who codes the visit, submits the claim, and works denials inside ChiroTouch, Genesis, ChiroFusion, or Jane.

Question 50

What does a virtual medical assistant do for a concierge or direct primary care practice?

Accepted Answer

A concierge and direct primary care virtual medical assistant is a remote staff member who enrolls and renews members, protects same-day access, manages the panel, coordinates labs and referrals, handles refills, and runs the high-touch member communication a membership practice depends on. They work inside Hint, Elation, AthenaHealth, Spruce, or your EHR just like an in-house coordinator - without the insurance billing workflows a traditional practice carries.

Question 51

Can a virtual assistant manage membership enrollment and renewals for a DPC practice?

Accepted Answer

Yes. A membership enrollment and renewal coordinator enrolls new members, processes monthly and annual membership billing, tracks renewals, resolves declined cards before a membership lapses, runs proactive renewal outreach ahead of each anniversary, and recovers lapsed members - protecting the recurring revenue a cash-pay model is built on.

Question 52

How much does a concierge medicine virtual assistant cost?

Accepted Answer

A concierge or DPC virtual assistant costs a flat $14 per hour for full-time (40 hours per week) coverage with no setup fee, no recruiting fee, and no benefits overhead. Most membership practices save $32,000 to $45,000 per year per assistant compared to a US in-house hire while delivering the high-touch experience members pay for.

Question 53

Are concierge medicine virtual assistants HIPAA compliant?

Accepted Answer

Every concierge and DPC virtual assistant from Staffing For Doctors is HIPAA trained, signs a Business Associate Agreement (BAA), works on secure devices, uses encrypted communication channels, and is monitored by a dedicated Customer Success Manager to ensure ongoing compliance.

Question 54

What does a virtual medical assistant do for a critical care practice?

Accepted Answer

A critical care virtual medical assistant is a dedicated, full-time remote team member who handles scheduling, intake, insurance verification, prior authorization, patient follow-up, and EHR documentation for a critical care practice. They work inside your EHR just like an in-house team member, trained on critical care-specific workflows.

Question 55

How much does a critical care virtual medical assistant cost?

Accepted Answer

A critical care virtual medical assistant from Staffing For Doctors costs a flat $14 per hour for full-time coverage with no setup fee, no recruiting fee, and no benefits overhead. Most critical care practices save $32,000 to $45,000 per year per assistant compared to an in-house US hire.

Question 56

Is a critical care virtual medical assistant HIPAA compliant?

Accepted Answer

Every critical care virtual medical assistant from Staffing For Doctors is HIPAA trained, signs a Business Associate Agreement (BAA), works on secure devices, uses encrypted communication channels, and is monitored by a dedicated Customer Success Manager to ensure ongoing compliance.

Question 57

How quickly can I get a critical care virtual medical assistant?

Accepted Answer

Critical Care virtual medical assistant onboarding is a 48-hour process from contract signing to a dedicated, specialty-trained staff member live inside your practice. We send shortlisted candidates within 24 hours of your free consultation.

Question 58

What does a virtual dental assistant do for a dental practice?

Accepted Answer

A virtual dental assistant is a remote staff member who runs hygiene recall outreach, verifies dental insurance benefits, presents treatment plans, fills same-day cancellations, schedules specialty referrals, and answers inbound patient calls - all inside Dentrix, Eaglesoft, Open Dental, or Curve.

Question 59

How much does a virtual dental assistant cost?

Accepted Answer

A virtual dental assistant costs a flat $14 per hour for full-time coverage with no setup fee. Most dental practices save $32,000–$45,000 per year per assistant compared to a US in-house hire and add $15,000+/month in production through better recall and fill.

Question 60

Can a virtual dental assistant verify insurance benefits?

Accepted Answer

A dental insurance verification specialist is a virtual dental assistant who verifies benefits with Delta, MetLife, Cigna, Aetna, Guardian, United Concordia, and DHMO carriers, and documents the breakdown directly in your practice management software.

Question 61

How quickly can I get a virtual dental assistant?

Accepted Answer

Virtual dental assistant onboarding is a 48-hour process that puts your placement live in your practice after contract signing.

Question 62

Are virtual dental assistants HIPAA compliant?

Accepted Answer

A virtual dental assistant is a HIPAA-trained remote staff member who signs a BAA, uses secure devices, and is supervised by a Customer Success Manager.

Question 63

What does a virtual cosmetic coordinator do for a dermatology practice?

Accepted Answer

A dermatology cosmetic coordinator is a specialty-trained virtual assistant who handles inbound aesthetic inquiries, walks patients through Botox, filler, laser, and body contouring options, books consults and procedures, manages deposits, and runs follow-up outreach to convert and rebook cosmetic clients.

Question 64

How much does a dermatology virtual assistant cost?

Accepted Answer

A dermatology virtual assistant costs a flat $14 per hour for full-time coverage with no setup fee. Most derm practices save $32,000–$45,000 per year per assistant compared to a US in-house hire.

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