Plastic Surgery
Consult conversion and OR coordination handled.
Plastic surgery practices balance high-touch consultation conversion, complex OR scheduling across hospital and ASC partners, deposit and financing workflows, and reputation management that drives new patient flow. Our plastic surgery virtual medical assistants schedule cosmetic and reconstructive consults, coordinate surgical and ASC bookings, run consult-to-conversion outreach, manage deposits and CareCredit financing, and run review request workflows. Trained on Nextech, PatientNow, Modernizing Medicine, Symplast, and EHR systems used by reconstructive practices.
Roles we staff
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Consult Conversion Specialist
A plastic surgery consult conversion specialist runs the post-consult outreach that turns interested patients into booked surgical cases - same-day follow-up, financing options walk-through (CareCredit, PatientFi, Alphaeon), deposit collection, surgical date booking, and pre-op packet delivery. For aesthetic practices, consult-to-conversion rate is the single biggest driver of monthly OR revenue, and a dedicated conversion specialist routinely lifts conversion by 20–40%.
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Front Desk / Patient Concierge
A plastic surgery virtual front desk and patient concierge runs the inbound phones and online inquiries, qualifies cosmetic leads, books consults, manages the cancellation waitlist, and handles new patient intake with the high-touch experience aesthetic patients expect. For a busy plastic surgery office, this role lifts both inbound conversion and the online reputation that drives new patient flow.
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Plastic Surgery Virtual Medical Assistant
A plastic surgery virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of a plastic surgery practice - scheduling cosmetic and reconstructive consults, surgical bookings, post-op visits, and follow-up touches inside Nextech, PatientNow, ModMed, Symplast, or your reconstructive EHR. They route inbound inquiries from the website, social, and phone, qualify cosmetic leads, and book the consult in the warmth a high-touch aesthetic practice requires.
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Reconstructive Insurance Verification Specialist
A plastic surgery reconstructive insurance verification specialist runs eligibility and benefits for reconstructive cases - breast reconstruction, post-mastectomy, post-Mohs reconstruction, hand surgery, and trauma reconstruction. They confirm benefits, secure prior authorization, document the packet for the surgical coordinator, and protect the reconstructive revenue line that funds many practices alongside their cosmetic book.
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Reputation & Review Coordinator
A plastic surgery reputation and review coordinator runs review request outreach to every post-op patient at the right healing milestone, monitors Google, RealSelf, and Yelp reviews, drafts response copy for the surgeon's approval, and keeps the practice's online reputation in shape. For aesthetic practices where 78% of new patients check reviews before booking, this role directly drives new consult volume.
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Surgical & OR Coordinator
A plastic surgery surgical and OR coordinator owns the surgical calendar across the in-office OR, ASC, and hospital partners - anesthesia clearance, medical clearance, lab work, photography, pre-op packet, and the day-of-surgery patient list. They reconcile cases with the ASC and hospital, coordinate with anesthesia, and run pre-op call outreach. For high-volume plastic surgery practices, this role keeps every OR day on time and full.
Frequently asked questions
Can a virtual assistant handle consult conversion outreach for a cosmetic practice?
A plastic surgery consult conversion specialist is a virtual coordinator who runs same-day post-consult outreach, walks patients through financing (CareCredit, PatientFi, Alphaeon), collects deposits, and books the surgical date - typically lifting conversion by 20–40%.
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Do you support both cosmetic and reconstructive plastic surgery practices?
A plastic surgery virtual coordinator is a specialty-trained staff member who supports both cosmetic OR scheduling and reconstructive insurance verification and prior auth - including breast reconstruction, hand surgery, and trauma cases.
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Which plastic surgery EHRs and CRMs are your virtual assistants trained on?
A plastic surgery virtual assistant is a remote staff member who works inside Nextech, PatientNow, Modernizing Medicine, Symplast, and the most common reconstructive EHRs on day one. Other practice management systems are trained before the placement's start date.
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How fast can I onboard a plastic surgery virtual medical assistant?
Plastic surgery virtual assistant onboarding is a 48-hour process that puts most placements live in your EHR or CRM after contract signing.
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Do you place virtual assistants for med spas and cosmetic-only practices?
A med spa virtual assistant is a virtual medical assistant trained on the aesthetic CRM, lead-to-consult conversion, membership program billing, vendor rebates (Allergan, Galderma, Revance), and consent management for injectables and laser. You will run a higher-converting front desk without adding in-office headcount during your busiest seasonal cycles.
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Can a virtual receptionist for a cosmetic practice handle Instagram and lead-form inquiries?
A cosmetic practice virtual receptionist is a remote staff member who answers inbound calls plus DMs from Instagram, TikTok, and lead-form ads, qualifies the prospect, and books a consult inside Nextech, PatientNow, or Symplast. You will see consult-to-procedure conversion lift when paid leads are responded to in under 5 minutes instead of the next business day.
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